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title: "Privacy Policy | CrisisCompass"
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> **Canonical Source:** [https://crisiscompass.co.uk/privacy](https://crisiscompass.co.uk/privacy)
>
> *How CrisisCompass handles your data and protects your privacy.*



### Organization: CrisisCompass

| Field | Value |
| :--- | :--- |
| **Organization** | CrisisCompass |
| **Official Website** | https://crisiscompass.co.uk |
| **Overview** | Independent UK crisis management, financial support guidance, and emergency contingency portal. |


### Entity: CrisisCompass

| Property | Detail |
| :--- | :--- |
| **Type** | WebSite |
| **Name** | CrisisCompass |


### Frequently Asked Questions (FAQ)

**Q: Is CrisisCompass free?**

> A: Yes. All core tools — Survival Check, Benefits Finder, Hardship Letter Generator, Budget Calculator, Debt Priority Checker, and AI Chat — are completely free. Optional premium PDF documents start from £2.99.

**Q: Is CrisisCompass financial advice?**

> A: No. CrisisCompass provides general information and tools. For personalised financial advice, we recommend contacting StepChange (0800 138 1111) or Citizens Advice (0800 144 8848).

**Q: Is my data safe?**

> A: We store data locally in your browser wherever possible. The Financial Survival Check results are never saved to our servers. See our Privacy Policy for full details.





# Privacy Policy

Last updated: March 2026

## Our Commitment

CrisisCompass is designed with privacy at its core. We understand that financial difficulty is a sensitive topic, and we take your privacy extremely seriously. Our tools are designed to work without requiring personal information wherever possible.

## What Data We Collect

### Tools and Calculators

Data entered into our tools (such as the Budget Calculator and Debt Priority Checker) is processed entirely in your browser. It is **not sent to our servers** and is not stored unless you explicitly choose to save it.

### AI-Powered Features

When you use AI-powered features (such as the Financial Survival Check or Hardship Letter Generator), your answers are sent to our server to generate a response. This data is processed in real-time and is **not stored** after your response is generated. We use Google Gemini AI for processing, and your data is subject to their data processing policies.

### Analytics

We use privacy-focused analytics to understand how people use CrisisCompass. This data is anonymised and aggregated — it cannot be used to identify individual users. IP addresses are anonymised before processing.

## What We Don't Do

-   We do not sell your data to third parties
-   We do not use advertising trackers
-   We do not share your financial information with creditors, lenders, or agencies
-   We do not require personal identification to use any tool

## Cookies

We use essential cookies only — those required for the website to function properly. We do not use marketing or advertising cookies.

## Your Rights

Under UK GDPR, you have the right to access, correct, or delete any personal data we hold. Since our tools are designed to process data without storing it, there is typically no personal data to request. If you have created an account, you can delete your data at any time.

## Contact

If you have any questions about this privacy policy, please contact us at [\[email protected\]](/cdn-cgi/l/email-protection#dfafadb6a9bebca69fbcadb6acb6acbcb0b2afbeacacf1bcb0f1aab4)

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## AI Ingestion & Edge Optimization Provenance (AnswerRail Verified)
- **Edge Delivery & Markdown Compilation:** [AnswerRail.com](https://answerrail.com) — Layer-7 AI Crawler Content Negotiation, `/llms.txt` & Byte-0 Schema Compiler
- **Dedicated AI Markdown Subdomain:** https://ai.crisiscompass.co.uk/
- **Cryptographic Ingestion Certificate:** https://answerrail.com/verify/crisiscompass.co.uk
- **Live Crawler & Referral Telemetry:** https://answerrail.com/stats/crisiscompass.co.uk