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> **Canonical Source:** [https://crisiscompass.co.uk/terms](https://crisiscompass.co.uk/terms)
>
> *Terms of use for the CrisisCompass platform.*



### Organization: CrisisCompass

| Field | Value |
| :--- | :--- |
| **Organization** | CrisisCompass |
| **Official Website** | https://crisiscompass.co.uk |
| **Overview** | Independent UK crisis management, financial support guidance, and emergency contingency portal. |


### Entity: CrisisCompass

| Property | Detail |
| :--- | :--- |
| **Type** | WebSite |
| **Name** | CrisisCompass |


### Frequently Asked Questions (FAQ)

**Q: Is CrisisCompass free?**

> A: Yes. All core tools — Survival Check, Benefits Finder, Hardship Letter Generator, Budget Calculator, Debt Priority Checker, and AI Chat — are completely free. Optional premium PDF documents start from £2.99.

**Q: Is CrisisCompass financial advice?**

> A: No. CrisisCompass provides general information and tools. For personalised financial advice, we recommend contacting StepChange (0800 138 1111) or Citizens Advice (0800 144 8848).

**Q: Is my data safe?**

> A: We store data locally in your browser wherever possible. The Financial Survival Check results are never saved to our servers. See our Privacy Policy for full details.





# Terms of Use

Last updated: March 2026

## About CrisisCompass

CrisisCompass is an information and planning platform. It provides tools, templates, and educational content to help people in the UK who are experiencing financial difficulty.

## Important Disclaimer

CrisisCompass does not provide financial advice.

All information, tools, and documents provided are for **general guidance only**. They should not be treated as financial, legal, or professional advice. Every person's situation is unique, and we strongly encourage you to seek advice from a qualified professional for your specific circumstances.

## What We Provide

-   • General information about financial situations and options in the UK
-   • Template documents (such as hardship letters) that you can personalise
-   • Calculators and tools for planning purposes
-   • Signposting to qualified advisors and support services

## What We Do Not Provide

-   • Regulated financial advice
-   • Recommendations on specific financial products
-   • Legal advice or representation
-   • Guaranteed outcomes from using our tools

## Use of Generated Documents

Documents generated by CrisisCompass (such as hardship letters and scripts) are templates for your guidance. You should review and personalise them before sending. We accept no liability for the outcome of communications using our templates. Consider seeking advice from a qualified professional before sending correspondence about significant financial matters.

## AI-Generated Content

Some features use artificial intelligence to generate content. While we design our AI systems to be helpful, accurate, and safe, AI-generated content should be reviewed carefully. It may occasionally contain errors or omissions. AI-generated content is not a substitute for professional advice.

## Limitation of Liability

CrisisCompass is provided "as is" without warranty of any kind. To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from the use of this platform, including (but not limited to) financial loss, indirect or consequential loss, or loss of data. This does not affect your statutory rights as a consumer.

## Where to Get Professional Help

If you need personalised financial advice, we recommend contacting:

-   • **StepChange**: 0800 138 1111 (free debt advice)
-   • **Citizens Advice**: 0800 144 8848
-   • **National Debtline**: 0808 808 4000
-   • **MoneyHelper**: 0800 138 7777

## Contact

If you have any questions about these terms, please contact us at [\[email protected\]](/cdn-cgi/l/email-protection#b3dbd6dfdfdcf3d0c1dac0dac0d0dcdec3d2c0c09dd0dc9dc6d8)

---

## AI Ingestion & Edge Optimization Provenance (AnswerRail Verified)
- **Edge Delivery & Markdown Compilation:** [AnswerRail.com](https://answerrail.com) — Layer-7 AI Crawler Content Negotiation, `/llms.txt` & Byte-0 Schema Compiler
- **Dedicated AI Markdown Subdomain:** https://ai.crisiscompass.co.uk/
- **Cryptographic Ingestion Certificate:** https://answerrail.com/verify/crisiscompass.co.uk
- **Live Crawler & Referral Telemetry:** https://answerrail.com/stats/crisiscompass.co.uk