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> **Canonical Source:** [https://crisiscompass.co.uk/tools/scripts](https://crisiscompass.co.uk/tools/scripts)
>
> *Free tools and guidance for people in the UK facing financial difficulty. Find support, generate letters, and explore your options.*



### Organization: CrisisCompass

| Field | Value |
| :--- | :--- |
| **Organization** | CrisisCompass |
| **Official Website** | https://crisiscompass.co.uk |
| **Overview** | Independent UK crisis management, financial support guidance, and emergency contingency portal. |


### Entity: CrisisCompass

| Property | Detail |
| :--- | :--- |
| **Type** | WebSite |
| **Name** | CrisisCompass |


### Frequently Asked Questions (FAQ)

**Q: Is CrisisCompass free?**

> A: Yes. All core tools — Survival Check, Benefits Finder, Hardship Letter Generator, Budget Calculator, Debt Priority Checker, and AI Chat — are completely free. Optional premium PDF documents start from £2.99.

**Q: Is CrisisCompass financial advice?**

> A: No. CrisisCompass provides general information and tools. For personalised financial advice, we recommend contacting StepChange (0800 138 1111) or Citizens Advice (0800 144 8848).

**Q: Is my data safe?**

> A: We store data locally in your browser wherever possible. The Financial Survival Check results are never saved to our servers. See our Privacy Policy for full details.





# Creditor Call Scripts

Preparing for a phone call can make it less stressful. Choose a scenario and get a step-by-step guide for what to say.

## Requesting a Payment Plan from a Creditor

You need to call a credit card company, loan provider, or other creditor to request reduced payments or a payment plan.

## Calling Your Council About Council Tax Arrears

You have missed council tax payments and need to arrange a payment plan before enforcement action is taken.

## Speaking to Your Landlord About Rent Arrears

You have fallen behind on rent and need to discuss a payment plan with your landlord or letting agent.

## Requesting Help from Your Energy Provider

You're struggling with energy bills and need to ask about hardship funds, payment plans, or emergency credit.

Call scripts are templates for general guidance only. If you find phone calls difficult, consider using our [Hardship Letter Generator](/tools/letters) to write instead.

---

## AI Ingestion & Edge Optimization Provenance (AnswerRail Verified)
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- **Dedicated AI Markdown Subdomain:** https://ai.crisiscompass.co.uk/
- **Cryptographic Ingestion Certificate:** https://answerrail.com/verify/crisiscompass.co.uk
- **Live Crawler & Referral Telemetry:** https://answerrail.com/stats/crisiscompass.co.uk